“I would like to take this moment to reflect my experience with your salesman Don Cummings. As you are aware most companies only hear from clients when there is a problem, but not in this case.
After many emails and phone calls the service from Don was excellent. He showed patience, knowledge and most courteous. I also found Don to be very respectful of my needs. He took the time to make sure I felt comfortable with my decisions to enhance the look of my home.
Don assured me the work would be of the highest standards until completed. I would recommend Don to my family and friends because of his dedication to this company and his work ethics.
– Wendy R.
“As I write this, we currently have two very nice, punctual and professional gentlemen replacing half of the windows and two sliding doors on our home. The windows they have already done (and yes, it is only 10:30) look amazing and are very high quality. The installers are polite and courteous – they have not even left a spec of dust on the white carpets or dark hardwood in our home!
I would never hesitate to recommend Fasada to any of my friends or family. Their service is outstanding and their quote met, or was better than, the others we solicited before making the decision to hire.”
– Maria K.
“Just wanted to tell you what an excellent job the Vinylbilt service guy who came to my house to replace my window did. He quickly removed and replaced the upstairs window and also repaired a lock on a bathroom window and fixed a main floor lock that was sticking. When I went to sign the work order he looked and said “Fasada…he’s a good guy”.
Thought that I would send the email as it is always good to acknowledge excellent work and receive a compliment.”
– Christine B.
“Getting so many compliments on my front door.
Your guys are amazing workers. When they left at the end of the day, they cleaned up. Couldn’t tell that they were ever there. They work quickly and are very organized. Wish the trades working on my house worked that way!!!!! :-s”
– Angela M.
“Hi there! This is Kathy J. Your crew was out here last week installing our last round of windows. The windows look great and your crew was really fantastic….friendly and hard-working and respectful. While they were here there was a mishap where they dropped something from the roof and it put a hole in our BBQ cover. They apologized right away and indicated that we could pick up another one and that we would be reimbursed.
We did replace the BBQ cover over the weekend at The Home Depot and I have attached the receipt. We really appreciate that you are doing this. This is a sign of excellent customer service and we will be happy to recommend you to our friends and neighbours. Thanks again!!”
Hi Ivica, I just wanted to send you a quick note to say how THRILLED we are with all our window coverings. As you know, we felt like we were very limited with our options, and your advice was absolutely perfect. They all look great – the coloured blinds match perfectly, and the shutters in the bathroom look crisp and clean and make the rooms look larger.Kevin was also fabulous – he was extremely professional in all regards, and I couldn’t believe how quickly and effortlessly he installed everything yesterday.
Thank you so much, and of course Marilyn & Brent, who referred us to you. I’m sure we’ll see you soon (we’ll probably want to replace the French door and kitchen blinds, now that we see how nice everything else looks) and we’ll definitely give your name out to anyone that asks!All the Best”
– Liz M
“Thanks Ivica – yes you are right, you are the only one we trust with suggestions for our house – I could in fact just let you do what you wanted and I know I would love it… and I would not let many people do that for me… you understand clean lines and are not afraid of doing something new and exciting… We would like to work with you because of our past experience. ”– Murray H
“Hi Ivica! Tony came by yesterday and adjusted the door handle. Everything looks and works great. Your team has done an amazing job and we are very pleased. Thank you! I don’t know if there’s anything left we can still do (besides the blinds) but if there is we will surely call you. ”– Rick & Debbie
“Hi Ivica, I had the roller shades installed yesterday and they look fantastic! Thank you for your expertise, hard work, and excellent service. I am very happy with the result. Kevin was quick, professional, and detail-oriented. I will enjoy my windows for many years to come, and will definitely recommend Fasada to my friends. Thanks again, ”
– Rebecca L
“Ivica, I can’t thank you enough for the excellent service you provide. As I mentioned to you earlier today, it’s not exactly commonplace. I hope that when we move to our new home in Burlington we can find some jobs for you and Fasada. I have always recommended you whenever I had the opportunity and will continue to do so.”- Rick R. Oakville
“Ivica, Just to follow-up. We very much appreciated the prompt delivery of our panel blinds before Christmas. I managed to install them the same night I picked them up with no difficulties, and all in good time for the Holidays. Thanks again and look forward to seeing you in the future.”- Ken M.
“Dear Ivica, This note is to say thank you so much for the excellent service and installation of our windows, door, shutters and stone. The house looks great and we have had many positive comments from our neighbours and friends. We look forward to more compliments and we will be pleased to refer you and your team.”- Joe and Barbara O.
“I came up and spoke to Diane on Wednesday when my last 2 windows went in… by the way, your guys are the best… Tony is like a busy little bee and his partner Marty is great as well”- Rose A.
“Ivica, I just wanted mention that the windows which were installed today look great. The installers did a fantastic job and I just wanted to express my thanks again to both of them and yourself for accommodating me with the installation of some impressive windows.”- Alan O.
Recently, I used Fasada services to do blinds in my own home – living room. I was very impressed by their offerings in materials (different textures, finishes, colours), as well as trend-right design options. From the very first consultation/recommendation I knew that I will be very happy with the end result. The installation was so quick and smooth, it took no time at all. What professionalism !Fasada’s motto is that “they make you look good inside and out” and I couldn’t agree more….I can confidently say, that I will highly recommend Fasada and its owner Ivica to all my friends and family for any projects that involve windows, doors, shutters and blinds. ”
– Eva P.
“I requested Ivica’s business services both for my Dental office and our private home. In both cases, we receive a professional and personalized service from the very first consultation to the follow-up post delivery/installation. Ivica goes above and beyond when it comes to his service: he comes to you wherever you are, he has a great eye for detail and an impressive knowledge of the new trends, the available styles, the materials and the fits of what he proposes. He is efficient, clear, organized and makes everything simple and stress-free for his clients. I believe he has the qualities of both a retailer AND a designer which becomes a very convenient and financially advantageous “one stop shop” . The product is of high quality, delivered on time, efficiently and with great “after care service”. I definitely recommend Fasada and its president Ivica as I will definitely continue to enjoy his services in the future…”- Dr. Julie B
“Dear Ivica. I would like to take this opportunity to thank you for the wonderful work that you and your crew have provided in the replacement of 2 of our doors and 4 sets of windows. The work was not only done extremely well, but Tony and his nephew were pleasant, cheerful, and a delight to have working in our house. It is rare these days to see workmanship done with the degree of pride and care exhibited by these 2 outstanding individuals. In this day and age, where complaints are all too frequent, and exemplary care not recognized, I wanted to express our sincere thanks for a job well done.”- Dr. R M
“We had 14 windows and 2 doors replaced and also installed a small window in the cold room. Fasada did a fantastic job all around. They were done 1 day earlier than quoted and also kept the house clean. They did contract out the cold room window installation to a concrete specialist (Ivan) who also did an awesome job. He had to cut a larger hole in the concrete, install the window, parge the concrete around the new window and also install a window well on the outside – all in a day. Highly recommend Fasada. ”- J and A
“Excellent, honest service and stands behind their work even many years later. Quick workers who provided quality work in my home. Highly recommend this company to fellow home owners in the area.”- Suzanne
“Dear Sir. I want to say that I was impressed with Kevin’s professionalism and workmanship. He did a tremendous job on the shutters. The shutters really changed the character of the rooms. At first I wasn’t sure that they would look good, but now I really like them. Again, thank you for a job well done.”- Don and Eva C
“Dear Ivica. We would like to thank you, Tony and Richard for the great job on our windows. Everything was completed as promised and in a professional way. Our neighbours have all been commenting on the windows and the workmanship of the installation. Thanks again, and best wishes for continued success with your business”- Jerry and Alice K
“Over 2 years, we had all of our windows replaced by Fasada. Their price was competitive, they gave us good suggestions, they were clean, using many drop cloths, they did the work in one day each time and the quality was great.”- Sean D
“Diane, Ivica, Tony and friends. Thanks for the great windows. I tell all my friends and appreciate the great product, installation and service I received. Continued success”- Dr. B G
“Happy with my windows. They were very clean and professional, stuck to their timeline and were efficient workers. I did recommend them to neighbours of mine. I needed a small service and their follow up with me was good.”- Diane
“Enclosed is a cheque for the remaining balance for the shutters installed. Thank you for a great experience. I’m enjoying my new shutters”- Petra R
“I wanted to drop a note of thanks to both yourselves and TruTech Doors for the professional and efficient manner in which you assisted us in replacoing the door lite. You both turned an unpleasant experience into a positive one, and we greatly appreciate your help”- Dan and Karen C.
“I just wanted to send an email and let you know what a great job Marty and Tony did over the past 2 days!!!! They were truly fantastic!!!! We love the windows and couldn’t have been more pleased with the installation and clean up. We will definitely tell our friends about the company. I wish we had done the entire house. I really had no idea that things would go this smoothly. Thanks so very much!!!!! Mark… you were right… casement was the way to go!!! Great job!!!!!”– Carolyn P